eyebuydirect head office

Eye buy direct took my money and didn't send glasses at all. 3. Maybe their Customer Service Rep jobs are outsourced?? ... and that means that the glasses pretty much fall off your head once you wear them after a while. Buying prescription eyeglasses can be an intimidating process. The company also sells prescription and non-prescription sunglasses, sport sunglasses, and computer glasses designed to reduce glare. Collaborate for free with online versions of Microsoft Word, PowerPoint, Excel, and OneNote. I love eyebuydirect! I finally received the new glasses on May 24. I waited until JANUARY to send them back when I finally got an email saying they were back in stock. It's expensive, time consuming, and includes a lot of uncertainty. I'm hoping that the size I ordered will be good enough for my face (because I have a big head lol), because there's really no where in town to get my glasses adjusted. Oh, and I did ask to be reimbursed for the shipping, but that request was ignored too. EyeBuyDirect, Inc. is an online retailer of prescription glasses, based in Austin, Texas. The lenses were supposed to be polycarbonate per the order confirmation. I contacted EyeBuyDirect again and sent them a couple of pictures but they simply did not care. But at EyeBuyDirect, we make buying glasses online easy. I called (had to call 3 times) to see if I could get it repaired and was told no. Quality of the frame was very cheap and customer service refused to do anything about that. I took them in and had them tightenened. Do you agree with Eyebuydirect’s star rating? I went to put them on and the left temple came off in my hand. You can call Eyebuydirect at toll free number, write an email, fill out a contact form on their website www.eyebuydirect.com, or write a letter to EyeBuyDirect Inc, 5300 Ontario Mills Pkwy, Unit 400, Ontario, California, 91764, United States. Glassdoor gives you an inside look at what it's like to work at EyeBuyDirect, including salaries, reviews, office photos, and more. Fortunately, I paid through pay-pal and have filed a claim. I purchased a pair of glasses in March, I received the in April. Are you kidding me? A few months ago, I dropped those glasses on the carpet and the lens broke! Do you agree with Eyebuydirect’s star rating? (They offered me a 10% off deal to buy more substandard crap.) What an inconvenience. They said they guarantee I'll be satisfied. 348.3k Followers, 1,123 Following, 1,607 Posts - See Instagram photos and videos from EyeBuyDirect (@eyebuydirect) It's inappropriate. Then they told me for an additional $49.95 + shipping and handling they would do a one time replacement! The new pair came in four weeks later in pieces. It has been almost half a year waiting. Do not buy from eyebuydirect.com they will rip you off! Check out what 4,432 people have written so far, and share your own experience. Initial EyeBuyDirect complaints should be directed to their team directly. WORST COMPANY. There are 2.2 billion people worldwide, suffering from uncorrected vision. I purchased eyeglasses from EyeBuyDirect in January, 2011. EyeBuyDirect, Pasadena, California. I contacted their customer service, I was told that I had only 14 days to send them back and they would not take care of it. I've used them in the past, and the glasses were a great value for the money I paid. Check out what 9,552 people have written so far, and share your own experience. At the beginning of March, the glasses broke. Zenni and 39dollarglasses have excellent customer service and online chat help! Let me take a lucky guess as to where to start, contact them? I would say they are from India, but I'm not sure. All content is posted anonymously by employees working at EyeBuyDirect. AT least you got them, even though they were useless. I completely agree with you! If you purchased glasses with polycarbonate lenses from EyeBuyDirect I highly recommend that you have them verified by an optometrist. Why on earth would I want to actually pay more money for what I had already paid for that fell apart!?!?! High-Quality Prescription Eyeglasses. Warn everyone one you know!!! 7,484 talking about this. I have ordered a pair of glasses from www.eyebuydirect.com and when my order finally arrived I was disappointed. Do you think we sent you our prescription for fun or what? They are a rip-off in my opinion. The good, bad and the ugly of online eyeglasses from Eyebuydirect. >"Please tell me what I should do?" I asked for the refund and they tried to give me HALF of what I paid saying because of the promotion they couldn't give me the full amount. I purchased a pair of glasses here last year and I was very pleased since the glasses only cost $80 compared to $340 for the same pair at WalMart Optical. US. Our founder, Roy Hessel, saw … I called to see what the hold up was and they said they were not in stock and they don't know when they will be. The selection was nice though, and I liked the quiz to help find what glasses would best suit my face. EyeBuyDirect Credits and replacements are nonrefundable. Hey Guys! I don't like writing bad reviews but EyeBuyDirect deserved it! ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. I purchased prescription sunglasses from this vendor. I was trying to save a few bucks my buying online..this company is useless..I think they just have folks throwing in lenses from a box and mailing them out..Don't waste your time or money. Turns out they were not. You've already flagged this Debby Szczepanski 1 review. NO. I sent you all of the information!!! AVOID THIS PLACE. Over $25, 000 in medical bills. Well, I really needed those glasses so I paid. It means (if you didn't know) we want o get the right lenses, and what I got yesterday was terrible. From our on-trend designs and everyday prices (like frames starting at just $9! I also called several more times over the next few weeks to check the status since my calls to their voice mail were never returned only to speak to someone who said "they are scheduled to go out this week or next week!" Total reach: 331522. Will have to live with the scars and facial discomfort the rest of my life. Check warranty first -- if they don't offer one, stay away. Cheap product, poor customer service! The other online companies are fantastic. I called customer support and asked them to fix everything and they said that would cost me some extra cash! We’re all about eyewear — but we’re not only about looks. Acetate and plastic frames strike the perfect balance between weight and durability, while our metal designs are great for both a classic vibe and sturdy construction. 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